Anthem mailed new ID cards on 12/22/2021 for all active and non-Medicare plan participants effective 1/1/2022. The Group, Plan, and ID Numbers have changed. This transition is due to compliance with the No Surprises/Transparency Act as well as an eligibility platform change initiated by Anthem for our group. The benefits have not changed, but you must use the new card on and after 1/1/2022 or claims will be denied by Anthem.
You can see your new ID card at anthem.com or by using the Anthem’s Sydney Health smartphone app.